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Privacy Policy

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At Renzu Media, we respect your privacy. We collect basic information (like your name, email, and browsing data) to provide our services, improve our website, and communicate with you. We do not sell your information.

Information We Collect

We may collect the following types of information:

  • Personal Information: your name, email address, phone number, payment details, or other information you provide when contacting us, requesting a quote, or purchasing our services.

  • Usage Data: IP address, browser type, device information, pages visited, and other data collected automatically through cookies or analytics tools.

  • Communications: information you share with us through forms, email, or social media.

How We Use Your Information

We use your information to:

  • Provide and deliver our video and media services.

  • Respond to inquiries, requests, and customer support needs.

  • Process payments and invoices.

  • Send updates, marketing communications, or newsletters (if you opt in).

  • Analyze website activity to improve performance and user experience.

Cookies and Tracking

Our website may use cookies and similar technologies to improve functionality and analyze usage. You can disable cookies in your browser settings, but some features of the site may not work properly.

Sharing of Information

We do not sell your personal information. We may share data only with:

  • Service Providers: companies that help operate our business (e.g., payment processors, email services, analytics providers).

  • Legal Purposes: if required by law, regulation, or legal process.

Your Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and share.

  • Request Deletion of your personal information (subject to legal or contractual requirements).

  • Opt Out of the sale of your personal information (note: we do not sell data).

  • Non-Discrimination for exercising your privacy rights.

To make a privacy rights request, please contact us at the email below.

“Do Not Track” Notice (CalOPPA)

Our website does not respond to “Do Not Track” browser signals.

Data Security

We use reasonable security measures to protect your personal information. However, no method of online transmission or storage is 100% secure.

Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

Contact Us

If you have questions or requests related to this Privacy Policy, you may contact us at:

Renzu Media
Email: James@renzu.media
Website: Renzu.media

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